I help companies put their customers at the centre of their business or brand strategy, and design engaging brand experiences, creating value for them and their consumers.
I’ve been working in design and strategy for 20+ years, and have experience across a range of different sectors including automotive, airline, banking, communications and entertainment.
My core skills: design strategy, experience design, customer experience, innovation strategy, user experience and digital strategy.
Please do reach out if you have any questions about how I might help your brand connect more deeply with your customers!
Featured Projects
Follow me on Twitter
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RT @ShitUserStory: As a… – Third-party Twitter client user I want… – API access revoked so that… – I can enjoy a better experience wit… https://t.co/fzxup3KDOk -
RT @DT_comic: It's okay everyone, AI will never replace us. #gpt4 #GPT3 #figma https://t.co/21aU9790Tf
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RT @WorkMJ: Amen indeed. https://t.co/luLKm5QT7q
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RT @LeoBeletsky: Wish Elon had bought Teams
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Testimonials
Nice things that people have said about me:
“Stephen epitomises what is so exciting about the digital industry. His knowledge and intuition for what makes consumers really tick in the digital space is a rare skill set...”
“Stephen was an incredible person to work with - his depth of knowledge, his humor and his amazing ability to grasp our complex business quickly - were key to successfully working with our team. He was always ready with a creative solution (or 20) and knew how to push us into new directions. I truly enjoyed working with Stephen and would jump at the chance to engage with him on a project in the future.”
“Stephen is a thoughtful, creative and expert consultant. I would recommend him to anyone interested in solving the ongoing challenge of reconciling brand strategy, user experience and innovation. ”